Success Stories
How we help mission-driven teams
Public Sector
Accelerating Benefits Service Delivery at SFHSS with a Seamless Embedded AI Assistant
Health Benefits Specialists at SFHSS help members through Qualifying Life Events that affect their health coverage. Every interaction requires looking up case details, answering detailed benefits questions, preparing documents or records, and sending follow-up communications.
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Public Sector
Giving Housing Staff a Seamless, Intelligent Workspace at MOHCD
MOHCD program staff support San Franciscans with complex affordable housing programs — answering detailed questions about eligibility, income limits, loans, and ownership opportunities while simultaneously managing live applications in Salesforce.
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