At SuccessMetrics, we specialize in delivering tailored Salesforce solutions for industries where we bring deep domain expertise. We proudly partner with organizations in Public Sector, Non-profit, Healthcare, Retail and e-commerce, and Manufacturing, aligning our services with the unique challenges and regulatory needs of each sector
Our industry-focused approach ensures that every engagement is context-aware, compliant, and built to deliver measurable impact—whether it’s streamlining licensing and permitting, accelerating donor engagement, modernizing citizen services, or enabling scalable digital infrastructure
PUBLIC SECTOR
We partner with state and local government agencies to modernize citizen services and improve operational efficiency through Salesforce. Our team has deep expertise with Public Sector Foundation, helping agencies streamline case management, licensing, inspections, grants, and public engagement. With experience serving large Departments of Motor Vehicles and health agencies across the U.S. and Canada, we understand the regulatory environment, procurement models, and security requirements unique to the public sector. Our AI-enabled accelerators and agile delivery ensure faster outcomes and tangible improvements in service delivery.
NON-PROFITS
We are passionate about helping mission-driven organizations maximize their impact with Salesforce Nonprofit Cloud. Our consultants understand the operational and reporting challenges nonprofits face, from managing programs and volunteers to tracking impact and fundraising performance. We deliver solutions that streamline operations, increase donor engagement, and improve program outcomes—without overwhelming limited resources. With scalable architecture, tailored roadmaps, and ongoing managed support, we empower nonprofits to do more good with less complexity
HEALTHCARE AND LIFE SCIENCES
Our expertise in Salesforce Health Cloud allows us to help health agencies and healthcare providers enhance patient engagement, care coordination, and data security. We've supported public and private healthcare organizations across the U.S. and Canada, delivering HIPAA-compliant solutions that integrate with EHR systems, automate workflows, and deliver real-time insights. Whether it's improving access to care, enabling social determinants tracking, or deploying mobile experiences for field care teams, we create health tech solutions that improve outcomes and reduce operational friction.
RETAIL AND E-COMMERCE
Solutions that power seamless, personalized customer experiences. Our expertise spans the entire Revenue Lifecycle—from lead to cash—enabled by deep specialization in Salesforce CPQ, billing, and subscription management. Whether streamlining product configurations, optimizing pricing strategies, or automating quoting and renewals, our experts ensure scalable and profitable revenue operations. Paired with our capabilities in Service Cloud, Experience Cloud, and Marketing Cloud, we deliver unified commerce solutions that enhance loyalty, reduce friction, and drive measurable ROI. Our success with major online retailers reflects our ability to blend speed, innovation, and business impact in highly competitive markets.
MANUFACTURING
We help manufacturers digitize operations, optimize partner ecosystems, and strengthen customer relationships using Salesforce. From Sales Cloud for channel management to Service Cloud for warranty and field service, we architect solutions that deliver real business value. We've supported large manufacturing clients in achieving substantial cost savings and operational visibility through automation, real-time analytics, and streamlined workflows that connect the shop floor to the front office.
