Cal OES: A Statewide PPE Response Built and Deployed in 72 Hours
The Challenge
At the height of the COVID-19 pandemic, emergency workers and patients across California faced a critical shortage of personal protective equipment. The state needed an immediate way to capture PPE donation pledges from citizens and businesses, coordinate collection logistics, and track inventory in real time — with no time for a traditional procurement or development cycle.
The ask was clear: build something that works, build it now, and make it accessible to anyone with an internet connection.
The Solution
SuccessMetrics designed, built, and deployed a citizen-facing PPE pledge and collection portal in 72 hours. The tool was built to be touchless, mobile-accessible, and immediately usable by anyone across California — from large businesses with warehouses of surplus supplies to individual residents with a few boxes of masks.
The platform captured donation pledges, supported inventory tracking, and gave the state a live view of PPE supply coming in — enabling faster coordination between donors and collection points. No barriers, no complex registration, no delay.
The Impact
- 72-hour deployment — from brief to live production, fully operational before the window closed
- Millions of items collected — the state gathered several million PPE items within the first 90 days
- Touchless and accessible — mobile-first design ensured anyone could participate without in-person contact
- Statewide reach — a single, centralized platform unified donation capture and tracking across California
This engagement demonstrates what's possible when speed and mission alignment drive every decision. When the state needed to move in days, not months, SuccessMetrics delivered a production-grade solution that made a real difference for healthcare workers and patients across California.
Ready to explore what this looks like for your organization? Contact SuccessMetrics to begin the conversation.