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About the Role                                                                                                                                                          Apply

 

SuccessMetrics is seeking an experienced Salesforce Solution Architect with 8–10 years of hands-on experience to lead solution design and delivery across large-scale Salesforce programs. The ideal candidate is PDII-certified, holds either the Application Architect or System Architect credential, and brings a proven track record of architecting complex, high-volume solutions across Sales Cloud, Service Cloud, and Experience Cloud—with deep expertise in OmniStudio and data integrations.

 

You’ll be a strategic contributor, responsible for crafting scalable, secure, and performant solutions that meet business goals and adhere to best practices. This is a client-facing role that involves leadership, mentoring, and full ownership of architectural decisions.

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Responsibilities

 

  • Lead end-to-end architecture for enterprise Salesforce implementations

  • Translate business needs into scalable, secure, and performant Salesforce solutions

  • Design system and data architectures across Sales Cloud, Service Cloud, and Experience Cloud

  • Develop OmniStudio architectures including FlexCards, OmniScripts, Integration Procedures, and DataRaptors

  • Own integration strategy with external systems using REST/SOAP APIs, middleware platforms, and third-party connectors

  • Provide guidance on data migration, ETL strategy, large data volumes (LDV), and performance optimization

  • Coach, mentor, and review the work of junior developers and administrators

  • Participate in pre-sales solutioning and estimation activities when needed

  • Ensure adherence to Salesforce security, governance, and DevOps practices

 

 

 

Requirements

 

  • 8–10 years of Salesforce experience with 3+ years as a Solution or Technical Architect

  • Salesforce Platform Developer I & II certifications

  • Certified Application Architect or System Architect

  • Sales or Service Cloud Consultant Certification (Must)

  • Experience Cloud Consultant Certification (Must)

  • At least 1–2 years of OmniStudio implementation experience

  • Strong expertise in Apex, LWC, SOQL, JavaScript, JSON, and integration frameworks

  • Demonstrated experience in large data volume processing and scalable architecture patterns

  • Experience designing security models, sharing rules, and governance frameworks

  • Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences

  • Proven ability to work independently and manage solution delivery end to end

 

 

 

Preferred Qualifications

 

  • Background in Public Sector Solutions, Nonprofit Cloud, or Health Cloud

  • Familiarity with Agile methodology, Salesforce DevOps tools (Salesforce CLI, GitHub, CI/CD pipelines)

  • Experience in architecture review boards or technical governance

 

 

 

Why Join Us?

 

At SuccessMetrics, we’re building a world-class team of Salesforce experts who are passionate about impact and innovation. You’ll get:

 

  • A leadership role with ownership of key solution decisions

  • Opportunity to mentor and shape delivery teams

  • Meaningful projects in the public and nonprofit sectors

  • Remote-first flexibility and a team of ex-Salesforce professionals

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